Big Dog Sunglasses Return Policy

RETURN POLICY


Last updated December 22, 2019




Thank  you for your purchase. We hope you are happy with your purchase.  However, if you are not completely satisfied with your purchase for any  reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@bigdogsunglasses.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Big Dog Sunglasses

Attn: Returns

RMA #

__________  

883 Jim jolly Rd  

Glasgow, KY 42141   

United States    

Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

Please Note

   

●  Product must be postmarked to be returned within 3 days of initial delivery of the product.   

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

info@bigdogsunglasses.com 

big dog sunglasses return policy

big dog sunglasses return policy